Nomi Technical Services was founded by a highly experienced team passionate about raising the bar on service quality. Nomi Technical Services customer approval rate of 95% and resolution rate of 86% are amongst the highest published benchmarks in the computer support industry.

With over 550 employees and growing,Nomi Technical Services’s strategy has been to hire the best talent from major brands like Dell, HP, Microsoft and IBM. Nomi Technical Services’s three-month training program across multiple technology platforms also focuses on listening, communications and Microsoft certification.

Nomi Technical Services combines superior talent with proprietary technology (iMantra) to deliver the best technical support service at an incredible price-point. Nomi Technical Services’s knowledge database, iMantra, grows with every interaction by documenting the problem, its solution and the specifications of the computer hardware, software and all peripherals. Nomi Technical Services personalization engine captures the customer's demographic information and his/her behavioral profile.

Every time a contact is made with Nomi Technical Services the technician references the history of incidents and the customer's profile to deliver a faster service that is personalized. Enabling less-than-one-minute connectivity with technical specialists and with the ability to schedule a session with a preferred technician, Nomi Technical Services provides the best technical support experience.

Currently available to customers in United States, United Kingdom and Canada, Nomi Technical Services is aggressively expanding to several new geographies across the globe. Its next generation of service will include a PC dashboard for PC recovery, anti-virus support, spyware removal, data back-up and PC optimization.

Headquartered in India, Nomi Technical Services is privately held and funded by SAP Ventures, Canaan Partners, and SVB India Capital Partners.